Our in-house watch service and repair center is one of the finest in the nation. Ware Jewelers is proud to be an authorized retailer for some of the finest names in timepieces. As representatives of these prestigious brands, we maintain rigorous standards of performance, including certification of authenticity, routine advanced training for sales associates, and after-sales service and maintenance.
Our watchmakers and technicians have completed brand specific training through Rolex, Omega, and Tag Heuer and are capable of servicing most brands of watches. Our polisher has completed formal training through Rolex. We employ a Certified Watchmaker 21st Century (CW21) through the American Watchmakers-Clockmakers Institute. 21st Century certification is the highest industry recognized certification available to watchmakers in the United States. There are only two CW21 titles held in the state of Alabama. Our CW21 watchmaker has completed additional training to become an assessor for the CW21 examination.
In addition to our staff’s formal training, our service and repair department has passed inspections by technical consultants from both Rolex and Swatch Group U.S. in order to receive genuine parts for service and repair. The technical consultants also evaluate our watchmakers and technician’s skill level, tools, and equipment to ensure they meet comprehensive requirements.
We are proud to offer a two year warranty on Rolex complete service and a one year warranty on complete service for other brands. We carry a full line of watch batteries, watch straps and bracelets, and offer free technical support.
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